Your Privacy Matters
How we collect, use, and protect your personal information when you use FutureLearner services.
Your Privacy is Important to Us
This policy explains how we handle your personal information when you use our services. We are committed to protecting your privacy and being transparent about our data practices.
At FutureLearner.ai, we recognize the importance of your privacy and intellectual property rights. This Privacy Policy outlines how we collect, use, and protect your personal data across all FutureLearner.ai services offered by FutureLearner.ai Pte. Ltd.
If you have any questions or concerns about this policy or how we manage your personal information, please contact us via the Contact page on our website.
We process personal data for the following purposes:
- Providing and maintaining our AI-Human Hybrid learning services
- Customizing content and learning recommendations
- Auditing and improving service quality
- Protecting users and system integrity
- Developing new services and features
Data may be processed in Singapore or in other countries. In some cases, we act on behalf of third parties, such as educational institutions or payment processors.
We request your consent when collecting personal data. If personal data is used beyond its original purpose, we will seek additional consent. You can opt out of certain uses by contacting us.
We do not collect or use sensitive data without your prior consent.
We comply with applicable children's privacy laws, including COPPA and GDPR-K. We never sell children's personal information and only collect data necessary for educational purposes with appropriate parental consent.
We do not share personal data unless:
- You give explicit consent
- We share it with affiliates or service providers under strict confidentiality
- Required by law or to protect rights and safety
- In the event of a merger or acquisition
- It is anonymized, aggregated, and non-identifiable
We implement robust security measures including end-to-end encryption, strict access controls, and regular security audits. Our platform is built with a "privacy by design" philosophy, ensuring data protection at every stage.
You have the right to access, correct, or delete your personal information. Parents and guardians can review their child's data at any time through the parent dashboard. Contact us at privacy@futurelearner.ai to exercise these rights.
Your data may be transferred to and processed in countries outside your own. By using our services, you consent to the transfer and processing of your data in Singapore or other jurisdictions.
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@futurelearner.ai
Address: Singapore
Last updated: December 24, 2025
FutureLearner.ai is owned and operated by FutureLearner.ai Pte. Ltd., a company registered in Singapore.